I am writing to you (again) to tell you how grateful I am to Defender Supply for always going above and beyond to ensure the customer is happy. In particularly, I would like to thank George Severe. I have worked with him off and on for these past 5 years and each encounter has been nothing but great. I emailed George on Thursday, June 28th at 19:59 to inquire about an LED module that went out on my inner edge. He responded at 20:03 and got me the information I needed for me to come in the next day and have it evaluated. Who does this but someone who is truly dedicated to the mission and I have to say its entirely because of George that I will continue to use Defender Supply. I give his name out to everyone who asks me about who did my vehicle because I know that George will give them the same treatment. Please pass on my utmost gratitude to George and to your fine staff. Its always an A+ experience!
– Lorenzo H, Bulverde TX

I just wanted to let you know how much of a pleasure it has been doing business with your company. George Severe was able to find us a great vehicle and the service staff did a wonderful job with the installation of aftermarket equipment. The attention to detail is obvious. The process has been extremely professional and service oriented. I was picked up at the airport in Dallas and transported to your facility where the vehicle was waiting to be inspected in showroom condition. Every aspect of the vehicle and equipment was shown to me and all questions were answered with full explanation. I was also able to meet the installation technician and I could tell by the quality work that was performed that he was proud of the work he able to do for your company. I am glad to see that there are still companies that pride themselves on quality installations and great customer service.
– Texas Tech University Fire Marshal, Mike K, Lubbock TX

I wanted to take a moment to brag on one of your employees. Recently I had a new vehicle equipped and George knocked it out of the ball park. From start to finish George rolled out the red carpet and treated me like I was having a fleet of vehicles equipped and I was only having the one done at this time. Any way a big thank you to Defender, You and your team and especially George.
– Parker County Constable Precinct 4, Scott Jones, Parker County, Texas

I am the Chief Deputy Constable Pct. 3 Parker County, Texas. On April 13, 2017 I picked up our Departments 2018 Chevy Truck that your company installed Emergency Lights, Siren and installed a Radio with Antenna. I have been involved thru my years in Law Enforcement with having the task of dealing with vehicle equipment rig outs. I have to give credit where credit is due, the installation of equipment is First Class. The use and location of equipment is better than expected. My last several experiences with vehicle rig outs were not good experiences. Mr. Severe was a pleasure to deal with and communicated regularly with me on this vehicle. The technicians involved, showed that they cared about the small details of the installation. Limited wire exposure, location, and bracketing. I am a very happy customer.
– Chief Deputy Constable Pct. 3, Randall Grissom, Parker County, Texas

I wanted to send an email to you and let you know how satisfied we are with the finished product. We started this process with George a few months ago. George makes these purchases and build outs easy. George give yourself a round of applause for that. I have been responsible, in one way or another, with police vehicle purchases and build outs for several years. The system and employees defender supply has in place is top notch. George thank you for what you do. Eric, I am not surprised by much. The new Tahoe we picked up yesterday surprised me. You and your team of skilled installers out did yourselves on this one. I asked that the Tahoe be a clone of the last one you did for us, and it was. Everything worked the first time. The equipment was flawlessly installed. Thank you for what you do. We would not be able to do our job efficiently and look professional while doing it if not for the high quality of workmanship and attention to detail. We will be back when it’s time to go through the process again. Eric, you and your staff give yourselves a big round of applause.
– Chief of Police, Bobby Dowell, Bartonville Police Department

I wanted to drop you a quick email thanking your company for the fast and efficient work they continue to provide our department. Our sales Rep, George Severe, is always positive, friendly, and attentive to my needs. He understands the need for police vehicles to be on the street and not in your garage being worked on. I appreciate his fast responses and the work he does on all of our new vehicles purchased through your company. Please let George know I appreciate all of help!
– Asst. Chief Michael Fox, The Colony Police Department

I would like to report that the vehicles that were up fitted by Defender Supply last year are performing perfectly and we have had zero issues with them.
– Commander Lagrone, Taylor Police Department

George is always very helpful to my agency! We are always pleased with the service at defender and the workmanship of the final project! I would recommend defender to any law enforcement agency needing a vehicle!
Sheriff Tim Glass, Spearman, Texas

The City of Sudan is a small town (population 958) with a small budget. We don’t have the privilege of purchasing many new vehicles. However, the City Council authorized the purchase of a new 2018 Ford Interceptor. The entire experience was great. Everyone from Defender Supply involved in our purchase was helpful, courteous, and efficient. The entire process from beginning to end was pleasant. The end result, the new patrol unit, is superior. The City of Sudan will contact Defender Supply for future purchases and will recommend them to other entities. Thank you for your professional service and the quality vehicle delivered to the City of Sudan.
– Sam Merryman, Mayor Pro-tem Sudan, Texas

We recently purchased a 2018 Tahoe from Defender Supply. This is the second patrol vehicle we have purchased from your company and we could not be more pleased. George Severe did a wonderful job in helping us and the technician that built the vehicle did an awesome job. We have highly recommended Defender Supply to other agencies and will continue to do so. I had the opportunity to see your new facility and must say I am very impressed. Keep up the good work.
– Jason L. Chatham, Chief Deputy, Schleicher County Sheriff’s Office

I just wanted to pass an email along to you to let you know how pleased we are with the trucks your company built for us. We flew down last week and picked up our new trucks and drove them 2000 miles back up here to ski country in Northern Idaho. These are absolutely beautiful rigs and these trucks turned heads for 2000 miles. As a Chief, ordering a vehicle sight unseen was a bit nerve-racking. It was nice to be able to call George and have him always answer every text, email and phone call and put my mind at ease. We were blown away at the quality of craftsmanship that your technician put into our vehicles. It was well worth the drive for that quality! Thanks again for building these trucks, having someone like George to walk us through the process and the quality technicians who make these amazing life-saving machines! You earned a new lifetime customer with Boundary Ambulance!
– Jeff Lindsey NRP,CP, Chief of EMS, Boundary Ambulance Service

My name is Steele Ewing and am the Transportation Director for the Pecos-Barstow-Toyah ISD. We recently bought a 2017 Chevy Tahoe from your company. The workmanship on the vehicle was awesome! We could not been more pleased with the results. You could tell that someone took great care in fulfilling our order. Our student resource officer, who is also a Reeves County Constable, was also impressed as well. Mr. George Severe, the person I dealt with in the purchase of this vehicle, was also great to work with as. He was easy to talk too and always had time for me when I called. Plus he would always returned any missed phone calls in a timely manner. Once again, thank your company for the great workmanship on our new Tahoe.
– Steele Ewing, Pecos-Barstow-Toyah ISD Transportation

Just received my new Chevy Defender Silverado and it looks great! Just wanted to thank George for his hard work and perseverance and the service staff for the excellent up fit and graphics. I am proud to drive it and will gladly tell people where it came from. Great job!!
– Jason Schipper, Constable, Erath County, Pct. 1

I just wanted to let you know I picked up my 2017 Dodge Charger from George Severe yesterday in Aubrey, Texas. When I first saw my new unit I was really impressed with the unit. Mr. Severe did an excellent job and I could not be happier. Mr. Severe went above and beyond in my book. He always answered my calls and emails very promptly. The unit has everything in it and on it that was requested as well. The unit also looks awesome to say the least. Two thumbs up for Mr. Severe. I will always go through Defender Supply in the future as long as I am the Chief of Loving.
– Chief Michael D. Bird, Loving, New Mexico

Just wanted to thank Defender Supply for the outstanding service. George was great to work with and I want to say the service tech Jake did a great job . We did have a little problem with the radio but Jake came to my office and had to replace the antenna coax and had me going in no time. Jake is a employ you can be proud of he was very professional and worked hard until he found the problem and corrected it.
– Scott Ferguson, Bosque County Constable

Just wanted to drop a line to let you know that the City of Hemphill has just completed the delivery of a new 2017 Chevy Tahoe purchased from your organization and it has been in service for one full week. I picked up the vehicle at your location in Aubrey Texas and made the 4 plus hour trip back to our city. The quality of the install on all equipment was outstanding. No rattles no loose screws, perfect. I do appreciate the input that George Severe had given with the locations of some of the parts and equipment. I spoke to the officer who is assigned the vehicle this morning and he is totally satisfied with the vehicle and its operation. Your staff did an excellent job on all the install and the stripping is outstanding.I will be looking forward to using Defender Supply in the future.
– Cheif Roger McBride, Hemphill Police Department