As the Chief of Police with Azle ISD PD, I had no hesitation picking Defender as my vendor for vehicles. I recently purchased Tahoes and am having Defender outfit several more Tahoes that is in our existing fleet. When we took delivery of some Tahoes recently, I was once again reminded that it is not just George’s customer service that keeps me coming back to Defender, it is also the quality of work completed during the outfitting of our vehicles. I do not know who the technician was, but I would like to extend my gratitude and admiration for a job well done.
Great customer service (before and after the sale) and quality work will keep me coming back to Defender!




The customer service and attention to detail is why we will continue to use Defender Supply. We are currently awaiting delivery for two vehicles and have two more sitting in are parking lot waiting to be delivered to you. Thanks for building cars that help my officers safely and effectively do their jobs.

































I was finally able to pick up our Tahoe last Tuesday, 07/23, and was beyond impressed. I have been driving police vehicles for over 15 years and this is by far the most professional install I have ever seen. The technicians did an amazing job and the pride they take in their work is very evident. All of the equipment was installed with the utmost care and attention. The guys in the detail shop also did an amazing job cleaning it and it was spotless when I picked it up.
I am beyond impressed with the service and quality from Defender Supply. I would like to thank George for being so patient with our department and working with us through issues that were out of our control. I would also like to thank the technicians for doing such an amazing install and the detailers for making it shine! I would highly recommend Defender Supply and look forward to purchasing our next patrol vehicle from you!

Again, thank you for putting out such an excellent product and for guiding me through the ordering process.
With best wishes,



We only buy cars in small quantities, however we are always made to feel like your most important customer.










Eric, I am not surprised by much. The new Tahoe we picked up yesterday surprised me. You and your team of skilled installers out did yourselves on this one. I asked that the Tahoe be a clone of the last one you did for us, and it was. Everything worked the first time. The equipment was flawlessly installed.
Thank you for what you do. We would not be able to do our job efficiently and look professional while doing it if not for the high quality of workmanship and attention to detail. We will be back when it’s time to go through the process again. Eric, you and your staff give yourselves a big round of applause.












George is always a pleasure to do business with, he is very friendly and knows the product very well. And the technicians do a excellent job installing the equipment.








You are by far the greatest!!!
My opinion…. You went above and beyond on this one!!

Last year, I ordered my awesome Tahoe from George. That was the best car-buying experience I have EVER had. From the first time that I spoke with him on the phone until I picked up my Tahoe…working with George was entirely easy. His incredible knowledge of the public-safety industry and the equipment that can be utilized streamlined the entire process. I was also thankful in how well he was able to work with my budgetary needs without making me feel pressured in any way. Last week, on my way to a funeral, I called George and inquired about adding some equipment to my Tahoe. Again… George offered that same great customer service and really worked hard to arrange an appointment that would allow the equipment to be added on my way back home from the funeral. He certainly made me feel like I was a VIP and I appreciated very much all his efforts. I definitely consider George a friend and I will certainly promote your company by referring them to George. On Monday, the day of the appointment, as I was waiting while my vehicle was being worked on, I went to check out the Defender Outdoor store and met Dennis. Again, your sales staff offer tremendous knowledge and customer service. While I didn’t necessarily come into the store to purchase a gun, Dennis was very good about showing and explaining everything. I ended up making several purchases from the store and I am very glad I did. He made me feel like I knew him forever and I believe he is a huge asset to your company. While my vehicle was being worked on, I interacted with John and Scott quite a bit. Again, the “family-like” atmosphere of the company was exemplified by these guys as well. I was also very impressed with Scott. While he was working on my vehicle, I was asking several questions related to my vehicle and to the industry in general. He was very patient and kind and answered all my questions. I am VERY pleased with his work! I am also thankful for his service to our country by serving in the United States Navy. Thank you for hiring vets! I certainly hope this email conveys my satisfaction in these men and the work they do for your great company. Know of my heartfelt thanks and I look forward to doing more business with you in the near future.






We purchased our new grant funded EMS truck through your company in December of 2015. Last night we had some issues with the extendo-bed and the camper top door while we were going to an emergency call. I emailed photos to George of the parts that needed replaced, and within 1 hour, the manufacturers of the extendo bed and the camper top had communicated with me to “make things right” with their products! All because George had called on our behalf.
Because of George, we are getting all of the things fixed in timely manner, making my life a lot easier. Please thank George for us for his phenomenal and professional customer service skills. We will definitely be buying from your company again soon.













It was not our deputies fault, and thankfully with no serious injuries on either side. Being the end of our fiscal budget, I had to scramble to locate a replacement vehicle before Sept 30th (just a couple weeks). I called Defender Supply and spoke to George Severe who told me you had 2 New Inventory 2014 Chevrolet Tahoe’s in stock. Not only was it cheaper than the other dealership I talked to, but George was genuinely concerned about getting us processed as quick as possible. When we arrived at your facility last Friday (ironically Sept 11th) we were met by George, he gave us a tour of the facility. Having built cars myself years ago, I saw employees that were respectful and looked professional. I really appreciated the attention to detail, and a job done right the first time. I am looking to switch our purchases (2-2016 Tahoe’s) to you this fall. Keep up the good work, and I’m looking forward to our next purchase. Thank you!
















Next I would like to give a huge thanks to Moe. He was able to deal with constant changes and add-ons. He performed an outstanding job on the rebuild of our existing unit. Then Scott, who was able to adapt and overcome great odds and time restraints to strip an already built unit and rebuild a new unit in two and half days while making it look as if it took months to build. I can tell you that Scott takes a great pride in protection. That is a trait that is not often seen in this business. As LEO’s it brings smiles to our faces to see someone with the attention to detail like this. Also I would like to give thanks to John and Chris for their wealth of knowledge which has assisted the techs in performing an outstanding job. It shows they set great examples to the rest of your crew to follow. There is no doubt that your business will continue to grow by leaps and bounds with the above persons and several others in your office not mentioned. We look forward to many years of continued business with your company in the future.
















